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FAQs
FAQ's
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Can I reserve items and pay later? |
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Items placed in 'Your Cart' will have a limited reservation
period of 72-hours, after which these items will be automatically withdrawn
from your account. We therefore advise you that at this stage to proceed
through the 'Check Out' process to the 'Confirmation' page and click on the
'Confirm Your Order' button to secure your items. |
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How long will my items be reserved? |
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If you proceed through the 'Checkout' process to the
'Confirmation' page and click on the 'Confirm Your Order' button your items
will be secured for the duration of a limited 48-hour period. |
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How long will it take to receive my
order? |
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Delivery in the
U.K.
will typically take approx
4-7 days.
Shipments to non
U.K.
destinations such as
Canada
will take up to 2 weeks. |
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Which payment methods are available
on this site ? |
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Paypal, widely recodognised as the easiset payment method. Other payment methods will follow in the future |
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How do you deliver and how much does it cost? |
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We send all
UK
goods by Post office Special Delievry. Orders under £50.00 will be chargd at
£2.75. Orders over £50 will be shipped FREE. |
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How are orders packaged
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All orders regardless of purchase amount are carefully wrapped
within secure packaging then placed in a presentation box to guarantee the
safety of your purchase in transport. |
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What if my order gets lost or
damaged in shipping ? |
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If there are any issues with a shipment, please contact our
customer support immediately at sales@jewellerywoman.com We will do
everything possible to locate the source of the problem. |
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How do I contact you if I have a question ? |
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Our Customer support Department is always happy to answer any
question you may have and will do everything humanly possible to make sure
you are 100% satisfied with your order. You may e-mail us atsales@jewellerywoman.com |
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How do I find out about upcoming
promotions and site updates ? |
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The best way to stay informed about updates and special promotions, is to signup to receive these emails on your
registration form or on several other places on our website where you can
opt-in for these services. |
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What if I can't find what I'm
looking for ? |
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We do our very best to introduce an extensive selection of
new, exciting and beautiful sterling silver jewellery to satisfy our customers
varied tastes. We are continuously adding new styles and designs. If you are
having difficulties finding what you are looking for, Please try our
search function or email us at sales@jewellerywoman.com |
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